Vouchers are similar to calling cards, with the optional benefit of applying additional credits when a customer tops-up their account. Vouchers are available in both the Customer Portal and in WebPhone.
Vouchers may be issues in one of 3 forms:
- Free Credit - Once the voucher code is entered credit is applied independently of any other payment.
- Multiplier Credit - Ex: Credit doubled for top-up of $50 or more.
- Additional Credit - Ex: $50 free credit for top-up of $100 or more.
- Go to Management > Vouchers.
- Click on the blue
- Count- Enter how many vouchers you wish to create (a voucher may only be used once)
- Minimum Activation - Enter the minimum amount the customer must spend before the voucher is valid. Set to '0' to give a customer completely free credit.
- Multiplier - Enter the amount to multiple the customer's paid balance by. Ex: for a 10% bonus, set the voucher to 1.1.
- Addition - Enter how much extra credit to be applied to the customer's account. Ex: Set 50 to give them $50, with or without a spend of their own, based on the Minimum Activation.
- Currency Selector - Select the desired currency
Saveand the system will generate the vouchers.